cd44's commitment to responsible gaming
Entertainment is enjoyable only when it stays within control. cd44 places the highest importance on every player's safety and wellbeing — knowing your own limits and seeking help at the right time is what responsible gaming is all about.
Online betting and casino gaming is a form of entertainment — not a guaranteed way to earn money. cd44 believes every player should play within their own means and limits. Under our Terms and Conditions, you must be at least 21 years old and capable of making your own decisions to use the platform.
Players often do not realise they are gradually moving toward addiction. At cd44, we take this seriously. Our support team is available 24 hours a day, 7 days a week via live chat and email in both Bangla and English. If you have any concerns about yourself, do not hesitate to contact us.
Our Privacy Policy explains in detail how your account information and gaming history are kept safe. Responsible gaming is not just about setting limits — it is also about protecting your mental health and family relationships.
Ask yourself before you play
Before starting each session, ask yourself a few questions: How much time can I set aside? What is my budget? Can I stay calm if I lose? Deciding on the answers to these questions in advance helps keep your gaming in check.
Check yourself
Our self-limit tools
Take control of your own gaming — in a simple and effective way
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.
Deposit controlSession Time Limit
Decide in advance how long you will play each day. When the time is up, your account is automatically paused.
Time managementSelf-Exclusion
Close your account for a set period — from 30 days to permanently. You will not be able to log in during this time.
Account breakView Gaming History
You can view your complete deposit, withdrawal, and betting history from your account. This is important for understanding your own habits.
Transparency24/7 Live Chat Support
Talk directly to our support team at any time. You can request limit settings or an account break from there.
Instant supportLoss Limit
Set a maximum amount you are willing to lose within a given period. Once the limit is reached, no further bets can be placed during that period.
Loss controlRecognise the warning signs
If you notice any of these signs, do not delay in seeking help
- Repeatedly playing in the hope of winning back lost money — this cycle of "chasing losses" becomes harder and harder to break.
- Hiding the amount you gamble from family or friends, or lying about it.
- Spending money set aside for household or family essentials on betting.
- Spending long periods absorbed in gaming while neglecting work, studies, or family responsibilities.
- Feeling restless, irritable, or anxious when you are unable to play.
- Taking out loans or borrowing money from friends and family to fund gambling.
- Turning to betting to cope with stress, loneliness, or sadness.
If you notice even one of the signs above in yourself, do not ignore it. You will find answers to common questions about responsible gaming in our FAQ section, but for personal guidance, contacting our support directly is the best option.
Age Verification is Mandatory
You must be at least 21 years old to open an account and bet at cd44. Participation by minors is strictly prohibited. If there is any doubt, we may request proof of age documents at any time.
Where to get help
You do not have to face this alone — the right support is close at hand
cd44 Live Chat
Available 24/7. Speak directly with the support team in Bangla or English. You can request limit settings or self-exclusion from here.
Email Support
If you prefer to reach out in writing, contact us by email. Our email address: [email protected]
Family and Friends
Let trusted people in your life know about the situation. Support from family is one of the most effective ways to recover.
Professional Counselling
Speak with a mental health specialist or counsellor. Addiction is a treatable condition — there is no shame in seeking professional help.
Our full responsible gaming policy and more information about cd44 can be found on the About Us page. We believe that with the right information and tools, every player can enjoy gaming safely.
Protecting Minors
If there are children or teenagers in your household, make sure they cannot access your account. Use a strong password, log out after every session, and keep a PIN lock on your device. cd44 encourages every account holder to take this responsibility seriously.
Rules on Changing Limits
Reducing a deposit or session limit takes effect immediately. However, requests to increase a limit or lift a self-exclusion require a set waiting period — this protects you from decisions made in the heat of the moment.
Mental Health and Betting
During times of stress, depression, or loneliness, some people turn to betting for relief. It may provide temporary comfort, but in the long run it makes problems worse. In such situations, pause before playing any game and talk to someone you trust.
Keep expectations realistic
Whether it is slots, live casino, or sports betting — every game carries a house edge over the long term. It is a form of entertainment where you can win occasionally, but it is not a reliable source of income. Accepting this reality helps keep your gaming in check.