cd44 Terms and Conditions

Section 1

General Introduction and Applicability

These terms and conditions ("Terms") apply to the cd44 platform and all services operated under it. cd44 is an online gaming and sports betting platform operated for users in Bangladesh.

By registering on this platform, logging in, or beginning to use any service, you acknowledge that you have read these terms and conditions in full and have agreed to them. cd44 reserves the right to change these terms and conditions at any time. Your continued use of the platform after any change will be considered your acceptance of the updated terms.

For more detailed information about cd44, the organisation's background and our goals, please read the About Us page.

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Section 2

Eligibility and Age Requirement

cd44's services are available only to individuals aged 21 or older. By creating an account on cd44, you confirm that you are at least 21 years of age.

2.1 Account Registration Requirements

• Each individual may open only one account.
• All information provided at the time of account registration must be true, accurate and up to date.
• If false information is provided, cd44 reserves the right to suspend or close the account.
• It is the user's responsibility to keep their login credentials (username and password) completely confidential.
• Allowing any third party to use your account is strictly prohibited.

2.2 Account Verification

cd44 may request the necessary documents for identity verification at any time. Withdrawals or certain services may be temporarily restricted until verification is complete. This is a standard procedure to ensure security.

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Section 3

Deposit and Withdrawal Policy

Specific rules apply to depositing and withdrawing funds on cd44. All transactions are carried out in Bangladeshi Taka (৳).

3.1 Deposit Terms

• Minimum deposit amount: ৳200.
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer (e.g. Dutch-Bangla Bank, Islami Bank and other major commercial banks).
• Deposits from third-party accounts are not accepted. The owner of the account used for the deposit and the cd44 account must be the same person.
• cd44 may request proof of the source of a deposit if needed.

3.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawal methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Withdrawal processing typically takes between 30 minutes and 3 hours.
• The account must be fully verified before a withdrawal request can be made.
• If there is any active bonus wagering remaining on the account, withdrawals may be temporarily held.

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Section 4

Bonus and Promotion Terms

cd44 offers a welcome bonus for new users. Each bonus offer has its own terms, and reading them carefully before claiming a bonus is required.

4.1 Welcome Bonus

cd44's current welcome bonus is a 100% bonus on the first deposit, up to ৳5,000. For example: if you deposit ৳1,000 you will receive ৳1,000 as a bonus and your balance will be ৳2,000. In this case the wagering requirement will be ৳1,000 × 20 = ৳20,000.

4.2 Wagering Requirements

• Winnings earned from a bonus may be withdrawn after the bonus amount has been wagered 20 times.
• The bonus balance cannot be withdrawn before the wagering requirement is met.
• Not all games may contribute equally to the wagering requirement.
• Bonuses must be used within a specified time limit; once expired, the bonus will be cancelled.

4.3 General Bonus Terms

• A bonus received from one promotion cannot be combined with another promotion unless stated otherwise.
• cd44 reserves the right to cancel a bonus and suspend an account if it determines that a promotion is being abused.
• Claiming bonuses through multiple accounts from the same IP address or device is strictly prohibited.

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Section 5

VIP Program and Cashback

cd44's VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond. Users can advance to higher levels through regular play. The weekly cashback rate differs at each level.

5.1 VIP Levels and Cashback Rates

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.3%
• Gold: Weekly cashback up to 0.5%
• Platinum: Weekly cashback up to 0.6%
• Diamond: Weekly cashback up to 0.8%

5.2 Cashback Calculation Method

Weekly cashback is paid at the applicable rate on the net loss for that week (total wagered minus total won). For example: a Gold level member who incurs a net loss of ৳20,000 in a week will receive ৳20,000 × 0.5% = ৳100 cashback.

5.3 VIP Terms

• VIP benefits are non-transferable and apply only to the account holder.
• cd44 reserves the right to change the terms of the VIP program at any time.
• VIP benefits may be cancelled in the event of a rule violation.

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Section 6

Gaming and Betting Rules

All gaming and betting activities on cd44 are conducted in accordance with specific rules. Each section, including casino games, live casino, sports betting and fishing games, may have separate guidelines.

6.1 General Gaming Terms

• The outcome of each bet is final and must be accepted without dispute, unless a technical error causes an inconsistent result.
• If a game is left incomplete due to a technical error, cd44 reserves the right to void that round and return the bet amount.
• Attempting to predict the outcome of any game using recorded or stored data is prohibited.
• Placing bets using automated or robotic software is strictly prohibited.

6.2 Sports Betting

• All sports betting odds are determined according to actual live market rates.
• Bets placed before a match begins will be settled at the stated odds.
• In-play betting odds may change instantly.
• If a match is abandoned after partial play, bets will be settled in accordance with cd44's rules.

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Section 7

Prohibited Activities

The following activities are strictly prohibited on the cd44 platform and may result in account closure and legal action where applicable:

• Money laundering or depositing funds from illegal sources.
• Collusion or playing in coordination with other players.
• Bonus abuse or creating multiple accounts.
• Intentionally exploiting any bug or error in the platform for personal gain.
• Threatening or harassing cd44 staff or other users.
• Operating an account under a false identity.

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Section 8

Personal Data and Privacy

cd44 is committed to protecting users' personal data. Full details of how your information is collected, stored and used can be found in our Privacy Policy.

cd44 does not sell your personal data to third parties. However, certain information may be shared with trusted service providers for identity verification and fraud prevention purposes.

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Section 9

Responsible Gaming

cd44 always encourages responsible gaming. Gaming should be enjoyed for entertainment, but if it causes any personal or financial problems, seeking help is important.

Users may request deposit limits, a temporary break or self-exclusion for themselves. Detailed information and ways to get help are available on the Responsible Gaming page.

• Use your cd44 account only for your own entertainment.
• Do not bet beyond your means.
• Allowing anyone under the age of 21 to create an account is strictly prohibited.

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Section 10

Customer Support

cd44's customer support is available seven days a week, twenty-four hours a day. Assistance is available in both Bengali and English.

• Live Chat: Instant responses are available directly through live chat on the platform.
• Email: [email protected] — for written complaints or complex matters.

Visit our FAQ page for answers to common questions — detailed answers to frequently asked questions are provided there.

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Section 11

Limitation of Liability

cd44 will bear no liability in the following situations:

• If gameplay is interrupted due to loss of internet connection or technical reasons.
• If any loss occurs due to a problem with the user's own device or network.
• If a third party gains access to an account due to the user's own negligence.
• In the event of an external attack or cybersecurity breach that is beyond cd44's control.

However, cd44 continually strives to maintain the quality of its services and is committed to resolving any technical issues promptly.

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Section 12

Account Suspension and Closure

12.1 Suspension by cd44

If any provision of these terms and conditions is violated, cd44 may temporarily suspend or permanently close an account without prior notice. Any outstanding bonuses may be forfeited in such cases.

12.2 Closure by the User

Any user may close their account at any time. A request to close the account must be submitted via live chat or email. Any legitimate balance remaining in the account at the time of closure will be returned, but the bonus balance will be cancelled.

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Section 13

Dispute Resolution

If any dispute or complaint arises between cd44 and a user, the first step is to seek a resolution through customer support. After submitting a complaint via live chat or email, cd44 will review it within a reasonable time.

cd44 aims to resolve all disputes fairly and impartially. Where technical logs or records exist, the server records will be considered the final evidence.

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Section 14

Changes to Terms

cd44 reserves the right to partially or fully update these terms at any time as needed. For significant changes, users will be notified via their registered email or through a platform notification.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. If a user does not agree to the terms, they are advised to close their account.

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Section 15

Effective Date & Contact

These terms are effective from January 2025. For any legal or terms-related questions regarding cd44, please contact us at the email below:

Email: [email protected]

cd44 is committed to maintaining a transparent and fair relationship with every user. These terms are a formal expression of that commitment.